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Most Common Problems and Resolutions
Q: What are the problems using Front Page?
A: MyWebsiteTalks does not recommend FrontPage because FrontPage has a tenancy to alter HTML after it has been incorporated into your page.
When you paste the generate HTML snippet and save the HTML... FrontPage may change the HTML without warning or notification. Since FrontPage alters the HTML code this would casue your player not to function properly.
There is some documentation out there on the web that lets you prevent FrontPage from altering the HTML code, but this "work around" has not been verified, and is not guaranteed to work.
Please refer to the links below.
Source: http://www.crosswinds-cadre.net
To prevent FrontPage from altering your code as it saves or uploads, click Tools»Page Options»HTML Source, and choose "Preserve existing HTML".
Source: http://www.onestat.com
# 10. I am using Microsoft Frontpage 2000 but still have difficulties
If you edit your pages with FrontPage 2000 and are experiencing problems with your stats, it's most likely due to FrontPage altering the OneStat code. Please delete the OneStat code out of your page and follow the steps below:
-View your page in Design View (default view).
-Click on bottom of page.
-Click Insert > Advanced and select "HTML".
-Place your cursor where you'd like to insert the OneStat code.
-Insert the OneStat code between the body tags.
-Click "Ok"
If cannot see the player graphics on your page, Here are a couple alternate things you can try:
You'll need to place the generated files in your Front page website directory.
To do this,
1. First copy or move the generated voice files from the softwares program directory to your website folder of where you place your website files (for uploading via Frontpage) on your computer.
Here’s the files you will need to move:
C:/program files/my website talks/MWT/yourfilename.txt
C:/program files/my website talks/MWT/yourfilename.SWF
C:/program files/my website talks/MWT/yourfilename.html
C:/program files/my website talks/MWT/yourfilename_email.html
Once these files are moved to the same directory as your website files, you will then be able to see the player graphic both locally, and on your webserver.
2. Connect to your account using the Publish Web function normally (i.e. connect to the server using the HTTP method).
3. Once connected, select the voice file on your computer and drag this file to your remote account on the server.
4. You have uploaded the voice files!
Q: My Audio Sounds like Chipmonks! It plays too FAST!
A: This would be due to an MP3 file that you would have imported which has a different sample rate. The issue with the "chimpmonk" effect is due to the way that the mp3 was originally encoded. My Website Talks software creates Macromedia Flash files which can handle most standard mp3 encodings with any bitrate.
However, some mp3 encoders use "non-standard" encoding technics that Macromdia Flash can not handle... I have only been able to reproduce the "chimpmonk" effect while using musicmatch's mp3PRO setting. The standard mp3 setting in musicmatch works fine, but when a file is encoded with the mp3PRO setting the file plays back with the "chimpmonk" effect...
We have been unable to find documentation on this issue on Macromedia's web site. This issue is not a fault of our software, but rather an issue with the Flash plugin. The only solution i can offer at the moment is to re-encode your mp3's with a standard mp3 encoder. Our software will support the playback of most any standard encoding and any bitrate, just be sure that you don't use mp3PRO encoding.
There are many MP3 encoders, each has different sample rates, so we cannot confirm for sure if the one you are using will work properly with Macromedia's flash. This will depend on the conversion software/ MP3 format you are using or converting.
You may have to play with different conversion programs/formats in order for it to work properly. We don't have a definative answer of what format to convert to, because each originating format is different, and each will convert differently.
Typically, you'll need to convert your MP3 file to:
BIT RATE: 32
SAMPLE RATE: 22050
I would recommend using this free conversion app and convert your mp3 to the proper sample rate.
GOT CHIPMONKS? dbPowerAmp is a free Windows tool. Once you install it, you'll be able to right-click on an .MP3 or WAV file and select 'Convert' . You can then adjust the sample and bit rate of MP3 and WAV files. Convert from one format to another, just about every audio type is supported: mp3, mp4, Windows Media Audio (wma), Ogg Vorbis, AAC, Monkeys Audio, FLAC and many others
Grab a FREE copy on us here http://www.mywebsitetalks.com/cooltools.htm
Alternate solutions for this issue are to:
1. re-Record your message using the MWT software
2. Use a third party conversion tool to resample your mp3 files. Check
google for available options
iTunes file Fix:
You may fix the problem by going into iTunes prefs, choosing 'custom' for the MP3 encoding, and then choosing 44.1kHz for the sample rate instead of 'auto'. Apparently when iTunes uses an auto bit rate, the Flash player is unable to adjust its playing speeds to accomodate the optimized MP3 file."
Lame encoded files:
Flash plays chipmunk on a LAME encode at 40kbps mono, but works fine at 32 kbps.
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